SPMA 016 : Soft Skills

SPMA 016 : Soft Skills

Mr. Syed Riyaz
  • course description:

    Soft skills are today's power skills. They are a blend of interpersonal communication, emotional intelligence, thinking skills, self-esteem and time management skills that are in high demand across all industries and jobs.
    A strong foundation of communication skills, planning, leadership, teamwork, attention to detail, and critical thinking are critical to success in the workplace. Together, these skills will help you build relationships and improve productivity with internal and external clients.

  • course learning outcomes:

    At the end of the course, the participants will be able to;
    - Identify the importance of soft skills in the workplace environment.
    - Identify importance of Emotional Intelligence in the workplace.
    - Develop inter-personal communication skills to sell your ideas and products.
    - Develop time management skills and overcome procrastination.
    - Develop thinking skills (positive, creative and critical).
    - Develop healthy self-esteem and get rid of low self-esteem.
    - Develop problem solving and decision making skills.
    - Adapt to your manager and develop team building skills.

  • Course outlines:

    - Introduction to Soft Skills and difference between soft skills and hard skills.
    - Emotional Intelligence and workplace diversity.
    - Inter-personal communication, presentation skills and factors affecting communication.
    - Time Management – importance, misconceptions, changing habits, prioritization, setting goals and overcoming procrastination.
    - Why thinking skills? Blooms taxonomy for thinking, qualities of a positive thinker, creative thinking techniques and critical thinking.
    - Problem solving and decision making techniques.
    - Importance of self-esteem, Poor Vs healthy self-esteem; methods to improve self-esteem.
    - Adopting to manager and developing team building skills.

  • practical aspects of the course:


  • who should attend?

    - Ideal for Technical Graduates, Engineers, Foremen, Team Leaders and First Line Managers.

  • duration:

    4 Days


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