SPMA 003 : Creative Problem Solving

SPMA 003 : Creative Problem Solving

Mr. Clemente Nodora
  • course description:

    This short course provides a thorough understanding of the steps involved to analyze, discover and solve problems in the workplace. It includes the use of many tools, strategies and techniques that resolve problems efficiently.

  • course learning outcomes:

    At the end of the course, the participants will be able to;
    - Identify key steps in problem-solving and decision-making.
    - Assess problems and challenges by using “gap analysis”.
    - Discover your preferred decision-making style and understand the benefits and limitations.
    - Learn how to apply a variety of decision-making strategies.
    - Identify blinders and acquire techniques to overcome obstacles in decision-making.
    - Learn how to use creativity to meet challenges effectively.
    - Understand how to select and implement the best solution.

  • Course outlines:

    - The Problem Solving Method.
    - Information Gathering.
    - Problem Definition.
    - Preparing for Brainstorming.
    - Generating Solutions:
    > Brainstorming Basics
    > Brain writing and Mind Mapping
    > Duncker Diagrams
    > The Morphological Matrix
    > The Six Thinking Hats
    > The Blink Method
    - Analyzing Solutions.
    - Selecting a Solution.
    - Planning Your Next Steps.
    - Recording Lessons Learned.

  • practical aspects of the course:


  • who should attend?

    - This course is suitable for all levels of managers and team leaders.

  • duration:

    5 Days


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